Peter Drucker on Effectively Managing Knowledge Workers.
Peter Drucker on Effectively Managing Knowledge Workers In an essay published by the Harvard Business Review in 1992, Peter Drucker wrote that “Every few hundred years throughout Western history, a sharp transformation has occurred.”.The skills required for effective knowledge management are to identify, generate, acquire, diffuse and capture the most valuable benefits of knowledge that sets up a strategic advantage to the organizations.One more thing, knowledge helps managers save cost in testing workers and save time in training staffs. For example, in the interview, managers can identify an employees’ ability quickly by behavior and also test their knowledge by asking question. This helps managers evaluate a worker well or not.
The term “knowledge worker” was first coined by Peter Drucker in his book, The Landmarks of Tomorrow ( 1959). Drucker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services.Social work draws on theories on the development of human behaviour and social systems to analyze situations and facilitating change. The methodology is based on a set of knowledge from experience from evaluation and research practice. Social work interventions.
Knowledge management system is a system that uses technology system to support and help workers, stakeholders and customers to have ready access to the organization's documented base of facts, sources of information, and solutions (Princeton University, 2009).
